100% Satisfaction Guaranteed
Our 100% Satisfaction Guaranteed Promise is about more than refunds; it’s about a promise to deliver total satisfaction. The-House goes all-out to satisfy any and all reasonable customer requests. We do it with the best prices, the best products, and the best customer service out there.
We are dedicated to providing you with the best of everything. We strive make sure you are happy with not only your purchase but your overall shopping experience at The House.
The House has without comparison the World’s Largest Selection of Snowboard Gear and Wakeboard Gear. Every item we sell is in stock (except the 2009 models that are starting to arrive now) and ready to ship within 24 hours. The number of different models we have in stock is mind-boggling!
Just check this out:
- Snowboards - 2000+ models
- Jackets - 1500+ models
- Pants - 1200+ models
- Bindings - 600+ models
- Boots - 500+ models
Our customer service staff will thoughtfully and politely handle your calls and emails regarding any issue. Remember, our mission is to address your concerns as a customer within reason and provide 100% satisfaction to you.
We also provide our customers with valuable information resources, from buying guides to sizing charts to an experienced staff that ride what they sell- all to make sure that you get the right product at the right price.
You can contact us for free at 866-243-6932 or custserv@the-house.com when it’s most convenient for you. If we aren't available at the moment, we’ll get back to you as soon as we can.
The House has served the board community for more than 27 years with the greatest Service-Selection-Savings and Satisfaction.
Shop at The House. You will not be disappointed. Your satisfaction is our #1 priority.
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